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Quicklinks

Some helpful information before you start...

We have put together some answers to the most common questions that applicants ask us. We hope that these help you. If you have any other questions please do not hesitate to contact us..

Applicant FAQS

  1. How do I create a new online account to submit an application form?
    Go to https://jointheteam.heiapply.com/application/register and complete the form, keeping note of the email address and password that you used.
  2. How do I log in to my account?
    Goto https://jointheteam.heiapply.com/application/login and put in the email address and password that you used to register your account with.
  3. What if I forget my password?
    Use the forgotten password feature https://jointheteam.heiapply.com/application/forgot. We will identify you and send the password securely to your registered email address, or give you access to reset your password.
  4. Can I take my time to complete the application form?
    Yes, of course. You can save each section and come back to it at a later date. Just don't forget your password.
  5. Can I edit after submitting my application form?
    No. Once you have submitted we review the information that you have provided. We may ask you for more information, but you can't edit your application.
  6. Can I track my application after submitting?
    Yes, just log in and use Application Tracker in the Quicklinks menu.
  7. I have submitted my application. What happens next?
    Our Team will check that your application form is completed and that the required supporting documents have been provided. While we endeavour to process all completed application forms within 10 days, please note this may take longer during busy periods.
  8. Can I contact someone about my application?
    Yes, if you have any questions during the admissions process please get in touch with us via the Communication Inbox in your Quicklinks menu once you login.
  9. What is the maximum file upload size?
    Maximum upload size is 10 megabytes. Any files larger than 10 megabytes should be uploaded to personal or public online storage facilities and a link provided in the comments section as a portfolio link. Accepted file types: doc, xls, pdf, jpeg/jpg